Policy Sold Form Policy Sold Form When a sales agent sells an insurance policy, they must fill out this form Agent Name(Required) Client Name(Required) Email(Required) Date MM slash DD slash YYYY Which policies did you sell? Auto HO3 Umbrella DP3 HO6 HO4 Landlord Condo Mobile Home or Manufactured Home Motorcycle, ATV or E-bike Surplus Lines policy Vacant home or Fix & Flip Boat, Motorhome, RV Next stepsDid you have the client e-sign the "explanation of benefits" document in Docusign?NoYesThis document covers out butts and it educates the client, too.Did you create an activity in AMS360 and did you use the template below?NoYesMy Name: -I submitted an insurance policy. Client name: Insurance company name: Effective date: Is this a new policy to us or did you switch it to one of our other insurance companies?Did you put the referral source in AMS360 in the Profile Question section?NoYesDid you send the confirmation email to the client, and did you make sure that it was as accurate as possible?NoYesReplaced an insurance policy with a new one with a different companyDid you submit a policy that we already insured for the client?NoYesDid you make sure that the old insurance policy is cancelled?NoYesSomeone else is going to cancel the old policy. I will 100% make sure they do this. I have already sent them the request.Did the client move to a new address?NoYesDid you change the address in AMS and in every single other insurance policy they have with us?NoYesI asked someone else to do it. I will 100% make sure that they do this.Did you make a detailed note in AMS about the situation?NoYesScheduled Personal Property: Did you look VERY CLOSELY at the old policy specifically for any scheduled personal property, and did you make sure that this scheduled personal property is on our new homeowners insurance policy?NoYesNOTE: It is VERY EASY to miss this. There was a time that we messed up in the past. The person had scheduled jewelry but we forgot to add it on the new policy during the insurance review. Auto InsuranceAuto Red Flags: check all that apply Does a driver drive for Uber, Lyft, Doordash or any delivery? Is there any custom equipment on a vehicle that was added after it was manufactured? Is there a vehicle that is titled in the name of a business or some other name other than our client? Is there anyone else who lives in the home who has a drivers license who is NOT listed as a driver? Does a driver drive for Uber, Lyft, Doordash or any delivery? Is there any custom equipment on a vehicle that was added after it was manufactured? Is there a vehicle that is titled in the name of a business or some other name other than our client? Is there anyone else who lives in the home who has a drivers license who is NOT listed as a driver?Auto: Did you sell a car that has no comp or collision coverage?NoYesAuto: In no comp or collision, did you add UMPD to the vehicle?NoYesEvery vehicle without comp or collision MUST have UMPD. We don’t even ask them, we just add them. It is inexpensive and so important!Auto red flag: Uber, etc. Did you make sure that the policy is written correctly and has all correct endorsements, etc?NoYesAuto red flag: Custom Equipment: Did you make sure that the custom equipment is added properly?NoYesThe client doesn't want the custom equipment coverage AND they know that it isn't covered for sure!Auto red flag: vehicle titled in a name other than the client, did you make sure that the policy is written correctly as it is now?NoYesThe client doesn't want the custom equipment coverage AND they know that it isn't covered for sure!Auto red flag: Other people with drivers license living in the home. Are you sure that the policy is written correctly?NoYesThe client doesn't want the custom equipment coverage AND they know that it isn't covered for sure!Auto: Did you happen to insure a camper van?NoYesCamper vans are crazy to insure. Did they get a van and did they customize it and turn it into a camper van themselves? NOTE: You are probably doing this wrong if yes. Talk with Jared about this for sure, ASAPAuto: Did you look closely at the red flags and make sure that the policy is written correctly for ALL of them?NoYesAuto: Is there an excluded driver?NoYesAuto: Did you get the excluded driver disclaimer signed and did you read it to the client?NoYesAuto: Is there a vehicle on "comprehensive only" coverage?NoYesAuto: Did you read the "comp only" disclaimer to them and did they sign it?NoYesAuto: Did the driver exclude Med Pay or UMBI?NoYesAuto: Did you read the Med Pay/UMBI rejection disclaimer and did you have them sign it?NoYesAuto: Did the client choose state minimum coverage?NoYesAuto: Did you read the state minimum liability disclaimer to the client and did you have them sign it?NoYesAuto Telematics: Did you sign them up for Telematics?NoYesAuto Telematics: Are you 100% sure that you explained Telematics to them, and are they okay with it?NoYesIn the past, we sold telematics to a person and we forgot to even tell them about telematics. It didn’t end well!HO3 InsuranceHO3: Did you make sure that the policy has all the coverages from the coverage guide?NoYesHO3: Did you 100% make sure that the home has Replacement Cost coverage on the roof?NoYesMost companies now offer an ACV option and it is sometimes hard to know if you sold an ACV or a Replacement Cost policy. That is why we need to be very detailed with this!HO3: Did you give as much Service Line coverage as was available?NoYesHO3: Did you give as Extended Replacement Coverage as available?NoYesHO3: Did you submit an Allstate HO3?NoYesAllstate HO3: If you started an Allstate home, did you confirm the following: 1) The yard is cleaned up and there is no debris around the exterior of the home, 2) There is no damage on the exterior of the home, 3) There was never an insurance claim when the client took the money but did not repair the damage.NoYesHO6HO6: Did you check the coverage guide and make sure they have the recommended coverages?NoYesHO6: Did you present the $25k and $50k Loss Assessment options to the client?NoYesLandlord CondoLandlord Condo: Did you check the coverage guide and make sure they have the recommended coverages?NoYesLandlord Condo: Did you present the $25k and $50k Loss Assessment options to the client?NoYesLandlord Condo: Did you mention Loss of Rental Income to them and are they okay with the amount on the policy?NoYesLandlord Condo: Is this a short term rental?NoYesLandlord Condo: Did you give the policy the short term rental endorsement and are you 100% sure that it is written correctly?NoYesManufactured/Mobile HomeManufactured/Mobile Home: Did you check the coverage guide and did you give them all coverages that we recommend?NoYesManufactured/Mobile Home: Did you read the disclaimer to the client and have them sign it?NoYesBecause you sold a Manufactured/Mobile Home, you need to have the client e-sign the Disclaimer. Vacant home/Fix & FlipVacant home/Fix & Flip: Did you read the Vacant home/Fix & Flip disclaimer to the client and did you have them sign it?NoYesVacant home/Fix & Flip: Did you read the coverage guide carefully and did you add all coverages?NoYesSurplus LinesSurplus Lines: Did you read the Surplus Lines Disclaimer to the client and did you have them sign it?NoYesWhich Surplus Lines broker did you write this with? (Name of broker and company) Why exactly was this written with Surplus Lines? Did you confirm that nobody else would take it? Looking at the insurance policy, is the structure of the home covered on a "Named Perils" or an "Open Perils" basis? Did you ask the Surplus Lines broker what all the restrictions are with water damage, and did you tell this to the client? Tell me about any restrictions for water damage: Will there be a time when this insurance policy could be written with a standard company? If yes, when do you think that would be possible? Did you create a task in Agency Zoom for that future date? Does the RPS home policy has a "wildfire exclusion" endorsement? Look closely! If Surplus Lines quotes a home in the mountains, they might add the wildfire exclusion, so it would not be covered if there is a wildfire. Check closely to see if it is in there!Boat, Motorhome, RVBoat, Motorhome, RV: Are you sure that you gave it "Agreed Value" and not any other type of coverage? When we insure a boat, motorhome or RV, we need to make sure that it has agreed value.Boat, Motorhome, RV: Did you check the coverage guide and make sure that you have all necessary coverages and endorsements? DP3DP3: Did you review Loss of Rental Income coverage with them and do we have enough?YesNoDP3: Is the property a short term rental?YesNoDP3 Short Term Rental: Did you give it the short term rental endorsements and are you sure that you wrote this correctly?YesNoDP3: Did you 100% make sure that the home has Replacement Cost coverage on the roof?NoYesMost companies now offer an ACV option and it is sometimes hard to know if you sold an ACV or a Replacement Cost policy. That is why we need to be very detailed with this!UmbrellaUmbrella: Did you teach them that the only way that anything with a motor (including an e-bike) can be covered by the umbrella is if it is specifically listed?NoYesThere are a lot of misconceptions about umbrella policies. If you forgot to tell them about this, you can call or email them and tell them now.Umbrella: If there is anything with motor (motorcycle, boat, etc) that is added to the umbrella, do you have the dec page for that and did you confirm that it has the minimum required (250/500 or 500) liability coverage?N/A. There is nothing else with a motorNoYesWe have to confirm this! If they have an underlying policy with too low of liability coverage, they need to increase it and get the updated dec page to us
